Abstract / scope
ISO/PAS 20282-4:2007 specifies a test method for measuring the ease of installation of consumer products. The purpose of the test is to provide a basis for predicting the ease of installation of a consumer product, including measures of its effectiveness and efficiency of installation, and the satisfaction of the intended user population in the intended context of its use. The method could also be applied to maintenance tasks.
The intended users of ISO/PAS 20282-4:2007 are people with human factors expertise in the design and management of appropriate tests, including manufacturers, suppliers, purchasing organizations and third parties such as consumer organizations.