Abstract / scope
ISO 14785:2014 establishes minimum quality requirements for services provided by tourist information offices (TIO) of any type and size, whether publicly or privately operated, in order to satisfy visitors' expectations.
ISO 14785:2014Withdrawn
Tourist information offices — Tourist information and reception services — Requirements
Offices de tourisme — Services d'accueil et d'informations aux touristes — Exigences
This edition has been replaced by ISO 14785:2024.