Abstract / scope
ISO 17679:2016 establishes the service requirements of a wellness spa, the main supporting processes and the quality of service to be provided to the client.
ISO 17679:2016 can be used by all types and sizes of wellness spas even if it is part of another activity (e.g. accommodation facilities, fitness centres and hospitals).
ISO 17679:2016 does not include any accommodation or food and beverage requirements.
ISO 17679:2016 does not apply to medical spas and thalassotherapy centres.
ISO 17679:2016 does not cover decisions that are related to medical professions, medical training or any religious aspects.