ISO/IEC Guide 14:2018Published

Products and related services — Information for consumers

Produits et services connexes — Informations pour les consommateurs

A new edition is under development: ISO/IEC CD Guide 14.

Abstract / scope

ISO/IEC Guide 14:2018 provides guidance on the provision of information concerning products and their related services intended for consumers. It outlines general principles and recommendations for content, methods, formats and designs enabling consumers to compare and choose consumer products and their related services prior to purchase.

Life cycle

Replaces

ISO/IEC Guide 14:2003WithdrawnPurchase information on goods and services intended for consumersGuide · Published 13 May 2003 · ISO/COPOLCO

Replaced by

ISO/IEC CD Guide 14Under developmentProducts and related services — Information for consumersGuide · ISO/COPOLCO