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ISO/IEC 19086-4:2019Published

Cloud computing — Service level agreement (SLA) framework — Part 4: Components of security and of protection of PII

Informatique en nuage — Cadre de travail de l'accord du niveau de service — Partie 4: Eléments de sécurité et de protection des PII

A new edition is under development: ISO/IEC CD 19086-4.

Abstract / scope

This document specifies security and protection of personally identifiable information components, SLOs and SQOs for cloud service level agreements (cloud SLA) including requirements and guidance.

This document is for the benefit and use of both CSPs and CSCs.

Life cycle

Replaced by

ISO/IEC CD 19086-4Under developmentCloud computing — Service level agreement (SLA) framework — Part 4: Components of security and of protection of PIIInternational Standard · ISO/IEC JTC 1/SC 27