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ISO/IEC NP TS 20000-12Deleted (project abandoned)
Information technology — Service management — Part 12: Guidance on the relationship between ISO/IEC 20000-1 and service management frameworks: CMMI-SVC
Technologies de l'information — Gestion des services — Partie 12: Directives sur la relation entre l'ISO/IEC 20000-1 et les cadres de management du service: CMMI-SVC
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