ISO/IEC TR 23951:2025Published

Information technology — Cloud computing — Best practices for using the cloud service level agreement (SLA) metric model

Technologies de l'information — Informatique en nuage — Bonnes pratiques pour l'utilisation du modèle métrique d'accord de niveau de service (SLA) dans le Cloud

Abstract / scope

This document provides best practices for using the ISO/IEC 19086-2 metric model, illustrated with examples.

Life cycle

Replaces

ISO/IEC TR 23951:2020WithdrawnInformation technology — Cloud computing — Guidance for using the cloud SLA metric modelTechnical Report · Published 26 Jun 2020 · ISO/IEC JTC 1/SC 38