Abstract / scope
This document provides an overview of and guidance on interactions between cloud service partners
(CSNs), specifically cloud service brokers, cloud service developers and cloud auditors, and other cloud
service roles based on the ISO/IEC 22123 series. In addition, this document provides guidance on how cloud service agreements (CSAs) and cloud service level agreements (cloud SLAs) are used to address those interactions including the following:
a) Definitions of terms and concepts, and provision of an overview for interactions between CSNs and
CSCs and CSPs;
b) Definition and specification of CSN sub-roles;
c) Specification of types of CSNs interactions;
d) Specification of the interaction between CSNs and CSCs;
e) Specification of the interaction between CSNs and CSPs;
f) Specification of elements of CSAs and Cloud SLAs for CSN interactions, both with CSPs and with CSCs.