ISO 20252:2026Published

Market, opinion and social research, including insights and data analytics — Vocabulary and service requirements

Études de marché, études sociales et d'opinion, y compris insights et analytique de données — Vocabulaire et exigences de service

Abstract / scope

This document establishes terms, definitions and service requirements for service providers conducting market, opinion and social research, including insights and data analytics.

This document does not apply to non-research activities, such as direct marketing.

Life cycle

Replaces

ISO 20252:2019WithdrawnMarket, opinion and social research, including insights and data analytics — Vocabulary and service requirementsInternational Standard · Published 11 Feb 2019 · ISO/TC 225